Call Center Solution
& Services

To provide and ensure the best quality customer service by our call-center representatives to various types of businesses.

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Web Developement for Your Business

Our team is ready to offer well designed, testable, efficient code using best development practices.

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Application Developement according to your need

Understanding and collaborating with client requirements and how they translate to new application features.

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Call-Center Solutions

We employ a team of certified and highly experienced Call-Center Representatives that provides both solutions & information.

Web Development

We know how our clients care about their business and so we ensures that they are able to get the best service and the product at their reach.

App Development

We know how our clients care about their business and so we ensures that they are able to get the best service and the product at their reach.

10+Years of Stainless Reputation

We have been the best at what we do and we, have the skill set to get any web development or application development job done the best way.

We care about our clients

We know how our clients care about their business and so we ensures that they are able to get the best service and the product at their reach.

The Best Choice 2021

Most Reliable and Experienced
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Our Services

IDL's main mission is to empower dynamic organizations to embrace change simply, quickly and cost-effectively, through our innovative services. To attract and attain customers with high-valued products and services and the most satisfying ownership experience around the globe and to provide better solutions to enhance the business of our organization . Also to provide value- adding services in our markets that help organizations to manage their dynamic business needs effectively. We will be the most valued business partner of all our client & organizations.

Inbound Customer Support

One of our most important departments of all is our Inbound Customer Support or Call-Center team. This department responds to incoming calls from the customers to answer their questions inquiries, provide information.

Back Office Support

The back office is the portion of our company made up of administration and support personnel who are not client- facing. Back-office functions include record maintenance, regulatory compliance and IT services.

eCommerce Support

Our eCommerce Support team is responsible for providing customer service to customers in online stores. Our e-commerce specialist are expert in online sales strategies and the various platforms used to conduct digital sales or conversions on a website

Digital Marketing

Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaign. Collaborates with internal teams to create landing pages and optimize the user experience.

Software Development

Researching, designing, implementing, and managing software programs. Identifying areas for modification in existing programs and subsequently developing these modifications.

Web Development

Analyzes, designs, develops, codes, and implements programs in one or more programming languages, for Web and Rich Internet Applications.

Digital Graphics Services

To create digital assets for multimedia and graphics projects, including websites, mobile apps, advertising, animation, emails, social media, and interactive displays. Some also design print collateral.

Live Chat Support

Replies to customer questions, research account activity and notes, troubleshoot any issues, providing additional supporting help documentation, and any number of other tasks.

Online Ticket Service

Relaying additional instruction the customer provides to the respective department. Catering to claims regarding defective/missing/unacceptable products.

Social Media Support

Social Media Specialists are responsible for planning, implementing, and monitoring the company's Social Media strategy in order to increase brand awareness, improve marketing efforts, and increase sales. They manage all social media channels, campaigns to engage customers.

Quality Assurance

Ensures that the final product observes the company's quality standards. In general, these detail- oriented professionals are responsible for the development and implementation of inspection activities.

Digital Fraud Prevention Services

Our Digital Fraud Detection team, using data and analytics to identify fraud trends and manage/enhance rules in our Digital authentication applications to prevent and detect fraudulent activity.

A Few Words About Our Company

Imprint Dhaka Ltd. is among the pioneers in Bangladesh to offer quality customer services to medium and small sized businesses to compete in today’s digital world. We possess the experience and expertise to help organizations to reach their customers across the globe. Our core objective is to help business owners establishing their online presence without the overbearing challenges posed by technology. We believe in minimizing the effort from the client and maximizing the value of services delivered. Our Roadmap starts with our mission, which is enduring. It declares our purpose as a company & serves as the standard against which we weigh our actions and decisions as the world is changing all around us.

We offer a value-based service with all the expertise clients would expect from a reliable business partner. The business is methodical and diligent in meeting the immediate needs of clients and exercise foresight in planning for any future implications.

Call-center sevice and solutions


Web development


Application development

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How We Work


Our work at your company begins with an initial analysis of your recent financial operations.


After that, we conduct several interviews to detect any issues in your financial activity.

Preliminary Results

When all audit operations are finished, our experts usually come up with preliminary results.


When our team verifies all documentation and operations, we are ready to present the final report.

We will Improve Your Business Efficiency

Frequently Asked Questions

Do you provide any scripts with your templates?

Our templates do not include any additional scripts. Newsletter subscriptions, search fields, forums, image galleries (in HTML versions of Flash products) are inactive. Basic scripts can be easily added at www.zemez.io If you are not sure that the element you’re interested in is active please contact our Support.

In what formats are your templates available?

Website templates are available in Photoshop and HTML formats. Fonts are included with the Photoshop file.

What payment methods can I use to pay for my order?

We accept Visa, MasterCard, and American Express credit and debit cards for your convenience. Some other payment methods are also available.

What are the advantages of purchasing a website template?

The major advantage is price: You get a high quality design for just $20-$70. You don’t have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality regardless of its purpose.

What am I allowed to do with the templates?

You may build a website using the template in any way you like. You may not resell or redistribute templates (like we do); claim intellectual or exclusive ownership to any of our products.

What do I receive when I order a template from Zemez?

After you complete the payment via our secure form you will receive the instructions for downloading the product. The source files in the download package can vary based on the type of the product you have purchased.